Very friendly and caring,with carl the manager contact every day. Public rooms exceptionally spacious and light. Bedroom generous size airy,and bright. Very clean everywhere.
Rapid service of all meals, including menu choices. Served by an outstanding waiter,Andrea. Good menu choices, well cooked and presented.
The hotel shone with the effort put in by the team. A happy [...]
We have just returned from a five night stay at The Imperial and felt compelled to write following a really enjoyable visit. The staff, headed by Carl, could not have been better, nothing was too much trouble, the restaurant staff were efficient, courteous and eager to please. Our room was comfortable and very warm; the [...]read more
My wife and I have just returned from the Ocean View Hotel, Shanklin. The accommodation was spacious and very comfortable. The staff were attentive and very helpful. As a retired police traffic officer I would like to commend our driver, John. From the moment he [...]read more